Status Updates

Email submitters when their feedback moves to In progress or Done.

Close the loop after someone sends feedback. Inbox statuses are New, Planned, In progress, and Done.

  • Visitors identified with data-sf-email or identify() are notified automatically. The thank-you screen says we'll email them when this is updated.
  • Anonymous visitors see Get notified when this is updated and can enter an email inline — no extra popup.
  • Submitters get an email when their feedback moves to In progress or Done.
  • The thank-you screen stays open until the visitor closes the widget, so they have time to opt in.